A few generations ago, etiquette rules were clear; there was no question about how to correspond with colleagues and acquaintances appropriately. But the world of online communication changed everything. In this two post blog series, we identify seven etiquette tips for living and working in the digital age.
As of May 2013, 72% of U.S. adults were using social networking sites. While it may be obvious that to maintain your professionalism you need to write full sentences and use correct grammar, sometimes the proper business protocol isn’t quite so clear. Should you post about work on social media? What do you do when you accidentally send a confidential email to the wrong person? The good news is there are etiquette tips to keep you on track!
Not sure if business protocol is really that important when it comes to digital communication? Here are a few etiquette tips to keep in mind:
- When it comes to email, one of the most important etiquette tips is to keep your messages crystal clear and timely. Before you send any email, think about whether this would be better to do by phone and double check everyone on the recipient list before hitting send. You don’t want to be one of the 78% that accidentally sent a message to the wrong person. To avoid these mistakes, try to stay away from the “reply all” button. If an accidental email is sent, don’t be afraid to acknowledge the mistake and apologize sincerely to those involved.
- During a job hunt, consider what your email address says about you; make sure you don’t use your current work email account when emailing prospective employers either.
- Keep it professional at all times; avoid sending chain letters and politically driven content to coworkers as it is a waste of inbox space and time.
In our next blog post, we will uncover four more tips for appropriate online business etiquette.
Image Credit: http://flic.kr/p/7SzXYp